Intelligent Processes in Banking
How automation and artificial intelligence are transforming operational processes in financial institutions.
Read articleWe transform customer service into an intelligent system
Hybrid systems (people + AI) that streamline service, improve conversion, and free up your team's time.
Is your team overwhelmed by repetitive questions?
Chaos in customer service stalls your growth.
⚠️ Slow Responses
Customers wait hours or days. By the time you respond, they've already gone to the competition.
⚠️ Disconnected Channels
WhatsApp, email, social media... information gets lost and no one knows where each case stands.
⚠️ Wasted Talent
Your expert team copies and pastes answers instead of closing sales or solving complex problems.
The Solution
Intelligent Service and Onboarding System (SIAO)
It's not a chatbot. It's a business system that orchestrates your operations.
Total Consistency
Your brand always responds the same way, 24/7, without human error or oversight.
Less Friction
Fluid onboarding that guides the customer step-by-step, increasing conversion.
Better Experience
Instantly attended customers feel valued and close faster.
Diagnosis
↓
Process Redesign
↓
AI + Team Implementation
↓
Metrics and Optimization
SIAO Architecture
How we work
01
Diagnosis
We analyze how your team operates today. We identify bottlenecks and value leaks.
02
Redesign
We simplify the process before automating. If the process is bad, AI will only accelerate it.
03
Implementation
We connect technology (AI, CRMs) securely and train your human team.
04
Adjustments
We measure real results and adjust for continuous improvement.
Results you can expect
↓ 80%
Response time
↓ 60%
Repetitive queries
↑ 24/7
Real availability
100%
Operational visibility
* Estimates based on typical implementations.
CASE IN DEVELOPMENT
Digital Transformation at CoopSolufime
We are implementing SIAO to modernize their members' service, integrating digital channels with their core system.
Coming soon: Full case study with metrics.
Frequently Asked Questions
Is it just a chatbot?
No. A chatbot is a tool. SIAO is a complete system that includes process redesign, integrations, and strategy to make service work, with or without human intervention.
Will it replace my human team?
On the contrary, it empowers them. AI handles the repetitive and bureaucratic tasks, freeing your team to provide VIP treatment, close complex sales, and solve real problems.
How long does implementation take?
It depends on complexity, but our "Quick Wins" approach allows for tangible results in the first 3-4 weeks with the first pilot.
What if I have multiple channels?
SIAO centralizes everything. We unify the inputs so you have a single "intelligent inbox" and total control over the operation.
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Blog / Resources
Educational posts about automation, applied AI, and real-world cases.